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Privacy Policy

Privacy Policy

At Natiloe, we are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or interact with our website.

What Data We Collect

We may collect the following types of personal data from you:

  • Personal Identification Information: such as name, email address, phone number, and postal address you provide when contacting us or subscribing to our services.
  • Technical Data: including IP address, browser type, operating system, and browsing behaviour to improve website functionality and user experience.
  • Usage Data: information on how you use our website, such as pages visited, time spent on pages, and navigation paths.
  • Cookies and Tracking Technologies: data collected through cookies that enable us to remember your preferences and tailor our services.

How We Use Data

Your data is used for the following purposes:

  • To provide and maintain our website and services.
  • To respond to your inquiries and customer service requests.
  • To send you important updates, newsletters, or marketing communications where you have consented.
  • To analyse and improve the performance and usability of our website.
  • To comply with legal obligations and protect our legal rights.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand website usage. You can manage or disable cookies via your browser settings; however, please note that certain features of the site may not function properly without cookies.

Third-Party Links

From time to time, our website may contain links to third-party websites or services, such as our social media profile on Social/X. We do not control these external sites or their privacy practices. We encourage you to review the privacy policies of any third parties before providing personal information.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security practices include:

  • Use of secure servers and encryption technologies where applicable.
  • Regular security assessments and updates.
  • Limiting data access to authorised personnel only.

Despite these measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute data security.

User Rights

You have rights concerning your personal data under applicable data protection laws. These include the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your data where there is no legal reason for us to retain it.
  • Object to or restrict processing of your data.
  • Withdraw consent at any time where processing is based on your consent.
  • Receive a copy of your data in a structured, commonly used format.
  • Lodge a complaint with a supervisory authority if you believe your data rights have been violated.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how we manage your personal data, please contact us:

We reserve the right to update this Privacy Policy periodically. Any changes will be published on this page with an updated effective date.